Emotional Intelligence among Health Care Leaders


Within the past several years, there has been a renewed interest in the concept of emotional intelligence (EI) since it can play a role regarding performance, competencies and overall outcomes in an organization. When leaders use their EI abilities, high quality care can be served to patients and there is an allowance to align with other employees in a positive and beneficial manner. In essence, the definition of emotional intelligence is looked at as an ability to recognize others and manage the emotions and actions within a person’s self.  In practical terms, when individuals are aware of their own emotions, this can drive the impact of other people.

In today’s society, the use of applicable EI is often accepted as a primary attribute of success among any field. Specifically, within health care, leaders are required to have intellectual capabilities, but if they go the extra mile and strive for interpersonal competency, performance levels may be impacted since emotional intelligence is associated with factors such as change tolerance, communication skills, time management, decision making, trust and accountability. If these concepts are not applied in a proper manner, there is a strong susceptibility for failure which can be detrimental for each individual that is involved.

Emotional intelligence if often looked at as a balance that occurs between the rational and emotional portion of the brain. With repeated training, the brain can generate new pathways in order to make the EI behaviors ultimate habits that can be used each day.  For example, it is beneficial for health care leaders to facilitate a strong sense of self awareness. This means that emotions should be recognized and then managed in a proper way.  Once this takes place, there is a need to have self-regulation. Although emotions may fluctuate on a daily basis, successful leaders are aware of potential ramifications. They understand how to manage impulses and how to maintain professional standards among the employees within an organization.  Upon successful self-regulation, staff members may feel a sense of trustworthiness and it is likely that they may take responsibility for their own actions as well. The idea of applicable social skills is another main factor that is associated with emotional intelligence. For any leader, there is an ability to influence others, but this can only be done when there are levels of proper communication, understanding and collaboration. Successful leaders build strong teams by using their own EI skills and they create a positive synergy where collective goals can be managed.

For beneficial effectiveness, leaders must understand how their emotions and actions impact the people that surround them on both a personal and professional level. For those individuals who use EI on a daily basis, he or she can work well with others and there is a strong likelihood that the level of relatability can increase as well. Furthermore, when employees feel valued, the level of success can increase tremendously as time progresses.


About the Author:

Anita Pic
             Anita Haridat, Ph.D

Anita Haridat has her Ph.D in healthcare/business administration and her master’s degree in clinical nutrition. She has several publications in sources such as EGO Magazine, Natural Awakenings Magazine, Syosset Patch, Our USA Magazine and many more. Her passion for health and wellness has created multiple stepping stones for paving the way of creating a positive well being. Her first book can be found here:


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