Safety and Quality: Healthcare Leadership


Throughout most health care organizations, there is a strong desire to ensure that quality care is set into place with very high standards. For leaders, this is a significant concept because there is an ability to create a strong infrastructure even through a changing environment. Unfortunately, based on an AHRQ survey that was administered in 2010, very few hospital directors placed quality care as one of their priorities. Without the push for patient safety, there is a strong susceptibility that there can be an increase in accidents, adverse events, etc. It is beneficial for leaders to speak with employees so that each person is aware of the established guidelines that should be developed moving forward.

In many cases, people tend to use the word safety and quality in an interchangeable manner. Health care leaders should take the time to educate the employees on the key differences. For example, the concept of safety refers to an instance in which there is limited amount of harm. In turn, quality refers to an instance where there are effective processes that are set into place so that patients are treated and protected while they are undergoing care. Additionally, safety refers to the avoidance of negative events while quality refers to taking part of processes that are done with high standards.

When organizational leadership can prioritize both patient safety and quality care, there will be growing recognition for that specific facility. It is beneficial for health care managers and administrators to ensure that patients are being treated properly, but they should also address the needs of their employees as well. This is an important task towards improving safety and facilitating a monitoring process as time progresses. Overall, leadership can readily influence safety and quality care by setting specific goals within an organization. They should also create quarterly performance boards so that the entire process can be ingrained in the actions of health care providers. With applicable intervention, there is a strong chance that quality care standards can increase so that patients are kept safe.


About the Author:

Anita Pic
             Anita Haridat, Ph.D

Anita Haridat has her Ph.D in healthcare/business administration and her master’s degree in clinical nutrition. She has several publications in sources such as EGO Magazine, Natural Awakenings Magazine, Syosset Patch, Our USA Magazine and many more. Her passion for health and wellness has created multiple stepping stones for paving the way of creating a positive well being. Her first book can be found here:

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