Our Services Products

What We Are

Our Mission

To inspire and empower leaders of healthcare organizations and their employees to achieve greater performance, practice revenue, and patient satisfaction.

Our Services

Fees vary based on your organization’s size, specific needs, as well as the amount of time that will be required for the project. Some services are performed on a per-session fee basis, others are sold as a package. Individual services can be purchased separately as well, and you can pick and choose the services that you need most. Contact us today for a FREE CONSULTATION and we will be able to provide you a quote after discussing your specific needs and desired results.

Payment plans are available. Call for more information!

New practice startup guidance

Opening a medical practice takes an extensive amount of research, preparation, paperwork, and compliance audits. We offer you our guidance in starting up your medical practice, and will walk you through the necessary steps leading you to an operational, federal and state regulation-compliant medical practice. We will also assist you with your strategic planning and marketing campaign. We will help you develop a memorable mission and vision statement, as well as your core values statement. We will work with you to develop your Operations Manual, Employee Handbook, Security Policies, Notice of Privacy Practices and Patient Bill of Rights, as well as your New Patient Packet. Contact us to discuss the vision that you have for your practice, and let’s see how we can work together to make it a reality. Your investment: $2500

Healthcare management consulting and workflow analysis

Managing a medical practice is far from easy, and sometimes it takes an outside consultant to offer suggestions on how to improve operations. We will observe and analyze your medical practice’s current operations, and review your financial and management reports. We will interview your management and staff to identify possible areas of improvement. We will then make recommendations to reduce workflow inefficiencies, increase your revenue, and motivate your employees for increased productivity. Fees will vary depending on the size and current condition of your organization. Call for a quote today!

Leadership and management training

Bringing out untapped employee potential is crucial to the success of any organization, and this is not possible without a savvy, competent, and emotionally intelligent leader. We will work with your existing or new manager to achieve greater employee engagement, morale, productivity, and overall performance. We will review appropriate Human Resources practices, to ensure that all employee relations are compliant with federal and state regulations. Your investment: $250/1 hour session

 

Accounts Receivable analysis and review of billing and collection process

We will review your practice’s billing operations, focusing on Accounts Receivable and patient accounts. We will make recommendations on how to improve your billing practices and increase your collections both at the time of service and after the services have been rendered. A coding audit (10 charts) will also be performed by a certified, professional Coder in order to ensure correct coding practices. $850

Ongoing AR Management Assistance – After the initial assessment, we will do monthly AR reviews to ensure that it is being managed effectively. $250/month

Retainer Consulting

We can develop an ongoing relationship in which we will serve as a resource to you for any questions or issues that you may face in your day-to-day operations. We will respond to your inquiries within 2 hours (but usually much sooner). If extensive research is needed for your specific issue or question, we will acknowledge your request and get back to you as soon as possible. Practice progress reports will be created and reviewed monthly.

Your investment:
  • $350/month for a 3-month contract
  • $300/month for a 6-month contract
  • $250/month for a 12-month contract

 

Contracts can be cancelled within the first 30 days for any reason, and you will only be charged for 1 month. However, we believe that you will find our assistance very useful and beneficial to your practice.

Patient Satisfaction training

Empowering and motivating your employees is crucial in order to train autonomous, responsible, and productive employees. It is important for every employee to know that he or she can make a difference. When employees know that what they do matters, they will actually enjoy doing it. Happy employees not only boost workplace morale, but they are also more productive and engaged in their work—resulting in greater patient satisfaction. We will work with your employees, individually or in group settings, and share best practices on dealing with difficult patients, increasing front desk collections, and achieving superior patient satisfaction overall. We will engage and encourage employees to take initiative through fun interactive activities.

Your investment: $250/1 hour session

Additional Services Available

  • Blog: Weekly blog posts (500-600 words each) written by professional writers with direct knowledge of healthcare management and search engine optimization. $250/month 

 

  • Coding Audit – A certified Coder will review your providers’ charts to ensure coding accuracy and prevention of potential fraudulent billing. You will receive a report reviewing potential areas of improvement. Review of 25 charts: $500

 

  • Social Media Marketing: Development of social media presence on selected social media platforms. Includes regular posting of quotes, articles, and relevant information that should be shared on your business page. Addition of followers and expansion of network. Interaction with followers. Management of Facebook ad campaign also available. Possible platforms include:
    • Facebook
    • Twitter
    • Pinterest
    • LinkedIn
    • Youtube
    • Google +
    • Instagram

     

    $200-$400/ month depending on desired frequency of posts and number of platforms. Request quote based on specific needs.

  • Security Risk Assessment –request quote, depends on size and specifics of the organization
    We will evaluate the practice’s security and privacy safeguards to ensure that they are compliant with all regulations. This could help them avoid an embarrassing and costly PHI breach, while providing them with the necessary documentation to satisfy Meaningful Use requirements and protect them in the event of an ONC audit. Service includes:
  • Review and update PHI inventory to determine where electronic and other data is stored
  • Examination of the three safeguards required by 45 CFR 164.308 (a)(1) – administrative, physical, and technical, including the latest Omnibus Rules changes
  • Assessment of current HIPAA security compliance operations including safeguards in place, as well as vulnerabilities and specific threats to safeguards
  • Evaluation of existing security policies and procedures to ensure they are sufficient to be effective, currently operational, and meet compliance programs appropriate for the size of your organization

 

  • Business Continuity and Disaster Recovery Plan – request quote, depends on size and specifics of the organization
    Every organization needs a plan in preparation for unforeseen risks in order to be able to continue operations in the case of an emergency or natural disaster. We will help you put together a clear guideline to follow and steps to take to restore operations after such a disaster. Such a plan will ensure that the practice and its patients suffer as few consequences as possible in the event of a catastrophe.

 

  • Marketing and Public Relations: rate depends on specific practice needs- request quote.
    Development and assistance with implementation of marketing strategies. Development of company awareness and recognition in the community. Participation and company representation in local events. Assistance with company event planning, such as Grand Openings, Meet the Docs, and Patient Appreciation events.

 

Healthcare IT Services

 

  • Chief Information Officer (CIO) Consulting: $500/month
    Our experienced CIOs will provide the practice with the guidance necessary to ensure the alignment of technology strategies with its longtime business goals, and to increase business agility. We will assist you with proper budgeting, as well as perform a ROI analysis on all potential technology investments. The practice benefits from the experience, knowledge, and convenience of a CIO at a fraction of the cost.

 

  • Security and Disaster Planning – request quote, depends on organizational needs
    Neglecting to implement the proper computer security considerations into disaster recovery planning can make an already critical situation spiral into one that suffers considerable setbacks. We will help the practice plan for emergencies and make them feel confident in their computer security.

 

  • IT Technology Roadmap – request quote, depends on organizational needs
    A forward-thinking IT plan is critical for any organization. Aligning a practice’s business goals with their technology infrastructure is important in enabling smooth and consistent growth. We can assist in the selection and implementation of the technology that is right for the practice’s specific needs.

 

  • IT Strategy and Management guidance – request quote, depends on organizational needs
    We work with the practice to learn their business and goals in every area (Operations, Finance, Sales, Marketing), and then help them form technology strategies for meeting those goals.

 

  • IT Assessment: Enterprise architecture planning – request quote, depends on organizational needs
    We use best-in-class industry techniques to review the practice’s operations. Upon completion, we provide a detailed Assessment Report with recommendations tailored to the organization’s specific needs.

 

  • Executive CIO Mentoring – request quote, depends on organizational needs
    We understand that the job of a CIO is complex, and that every CIO may need some help every now and then. This is why we provide mentoring to your current IT leader to maximize your current investment.

 

  • IT Project Management – request quote, depends on organizational needs
    Our consultants can help you get your IT project back on track. We have the ability to implement a fully functional PMO for your IT organization that reduces costs, create a repeatable and scalable process, and increase project success.

Our Customizable Products

We have created customizable products that you can download and adapt to your organization’s specific needs and policies.

Employee Handbook

Defines employee rights according to federal and state labor laws, as well as common practice policies. $24.99

New Patient Packet

Defines common office policies and what the patient should expect from the practice, as well as what the practice asks of the patient. Includes new patient registration and medical history forms. $19.99

Patient Bill of Rights and Notice of Privacy Practices

(needs to be displayed in your waiting room) – Defines the patients’ rights to their health information as well as its disclosure to third parties. $14.99